Trading conditions at OhSo Sleepy

General information:
Branch of OohSoBeauty Limited
Siljangade 1, 2300 Copenhagen S
CVR no.: 44727021
Email: info@ohsosleepy.com

Prices:
At OhSo Sleepy, all prices are in Danish kroner and stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for out-of-stock items.

Payment:
OhSo Sleepy accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, Bank transfer. The payment will only be debited from your account when the item is dispatched. All amounts are in DKK. Danish kroner and incl. VAT Reservations are made for price errors and sold-out/discontinued items.

Delivery:
OhSo Sleepy aims to ship orders placed before 17 the same day; orders are then shipped the following business day. We ship to all of Denmark. Shipping prices from DKK 35. Goods will be delivered to the delivery address specified in the order. We do not deliver abroad and not to the Faroe Islands and Greenland. Your goods are sent with Post Nord or GLS.

NOTE: If there is no space at the delivery point, the package will be moved to the nearest delivery point, which you will be notified of. If problems arise, contact customer service. Goods are delivered every weekday. Your item will be delivered 1-3 business days after ordering.

Special delivery conditions apply to certain goods. The conditions will appear specifically prior to the purchase of these goods.

Right of complaint:
There is a 2-year right to complain in accordance with the Purchase Act. Our right of complaint applies to defects in material and/or manufacturing. You can get the item repaired, exchanged, the money returned or the price reduced, depending on the specific situation. The complaint does not apply to errors or damage caused by incorrect handling of the product/service. You must advertise in a "reasonable time" after you have discovered the defect/error. OhSo Sleepy will cover return costs to a reasonable extent.

For returns, complaints and use of the right of withdrawal, send to:
Oh So Sleepy
Siljangade 1, 2300 Copenhagen S.

Shipments are not accepted per cash on delivery.

Refund:
If it is a refund, please include bank details in the form of account number and account number so that the agreed amount can be transferred. This information can be disclosed without risk per email or other electronic form, as it is not sensitive information and will only be used for our fulfillment of the refund.

Right of cancellation:
There is a 14-day full right of return on goods purchased in our webshop.

The period is calculated from the day:

• Where you receive the order.
• Takes physical possession of the last product, in the case of an agreement for several different products, ordered in one order, but delivered individually or in several batches.
• Gets the last lot, or last part in physical possession, when it comes to an agreement for the delivery of goods consisting of several lots/parts.
• The first item in physical possession in the case of regular delivery of items over a specified period.

Return costs are your own responsibility.
Cancellation must be reported to us no later than 14 days after the purchase, and from the cancellation you must return the shipment no later than 14 days after. The notice must be given by email at info@ohsosleepy.com